Miller Homes – Enterprise Qlik Platform Support & BI Modernisation

Client

Miller Homes – One of the UK’s largest housebuilders, operating across multiple regions with complex operational, sales, and financial reporting needs.

The Relationship

Behan Services has partnered with Miller Homes for over 10 years, providing long-term Qlik expertise, data engineering, and managed service support. We serve as an embedded extension of their BI function, supporting both operational and financial reporting across the business.

The Challenge

Miller Homes operates with data from several major systems:

JDE for financials, job costing, procurement
Salesforce for sales journey and customer data

The business required:

Fast, accurate Qlik reporting for daily operational decisions
Highly structured financial dashboards for surveyors
Integration of JDE and Salesforce into unified reporting
A stable BI platform with strong governance
Deep technical knowledge to keep the platform performing at scale

The Solution - Our Combined Service Model

Behan Services delivers a hybrid of Managed Service + Development, ensuring continuity, performance, and strategic improvement across the full Qlik estate.

Daily monitoring of QlikView/Qlik Sense environments
Reload management and optimisation
Performance tuning across apps and QVDs
Access control and governance
Capacity management and housekeeping

Key Outcomes

10+ years of uninterrupted support
Highly stable, fully governed Qlik environment
Financial dashboards driving multi-million-pound decisions
Integrated JDE and Salesforce reporting
Reduced internal workload and reliance on scarce skills
Trusted, consistent enterprise data models

Strategic Value

This engagement demonstrates Behan Services’ ability to:

Support and modernise large-scale Qlik estates
Engineer reliable multi-system reporting solutions
Provide long-term embedded expertise equivalent to internal staff
Deliver predictable, mature BI operations for over a decade
Understand financial, operational and sales processes deeply
Offer a low-risk, high-value alternative to in-house BI teams

Behan Services remains a trusted long-term partner, providing stability, knowledge continuity, and ongoing improvement across the Miller Homes BI platform.

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